Team Building
Yes, But What Are You Really Saying?
More and more I hear people misunderstanding what someone else has said to them, especially when it came through a memo or email. This can lead to a great deal of turmoil at work and affect morale. You see, when we are standing in front of a person, we pay more attention to body language and tone then we do to the words they are saying.However, when we are reading a note or short message, especially ones written in a hurry, we tend to misunderstand what the other person was trying to tell us. I have seen situations where a person really believed the other person was angry or upset with them, only to find out later, they weren't. Whatever method you choose, keeping the lines of communication open is easier than fixing disasters afterwards. A collection of headlines that I received shows an example of how, what the person meant to say, isn't quite how it ended up. Here are some of them for you to see. Some Of The Worst News Headlines Something Went Wrong in Jet Crash, Expert Says Police Begin Campaign to Run Down Jaywalkers Drunk Gets Nine Months in Violin Case Panda Mating Fails; Veterinarian Takes Over Miners Refuse to Work after Death Juvenile Court to Try Shooting Defendant Stolen Painting Found by Tree Two Sisters Reunited After 18 Years at Checkout Counter Cold Wave Linked to Temperatures Red Tape Holds Up New Bridges Hospitals are Sued by 7 Foot Doctors New Vaccine May Contain Rabies Even though we can laugh at these headlines, I wanted to show, where we could have one meaning, only to have it interpreted at another. When people come to us for clarity, it can be a wonderful thing that you may be grateful for in the end. Just keep in mind, the more important your message is, the more important it is to ask yourself, "Could this be interpreted at a different level? All the Best!
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