|
High Performance Teamwork: Team Building
Performance=Profitability High Performing Staff = High Performing Bottom Line! Successful practices excel in the filed of Patient Services **It's not about product...It's about Service!! ....your "Absolutely outstanding service"! Opportunities New service options and availability can create tremendous opportunities for revenue and profit from existing (as well as new) patients. Seek to provide so many services and benefits that patients choose to keep returning. **Every patient is an opportunity looking for a place to happen! Learn to look and listen for Opportunities! Patients must be made to feel important, appreciated and valued. Focus on making each patient feel they are the most important patient you have....because they are!! Position your practice to do more cosmetic dentistry. Although insurance doesn't cover cosmetic dentistry, more and more patients are choosing cosmetic procedures. All too often we think the patient in the treatment room knows what cosmetic procedures are available to them, when 95% of the time the patient doesn't have a clue! Many times it is just a matter of mentioning what's available. Don't speak in technical terms, speak in simple laymen's terms so the patient will understand what you are saying. You're the one who took dental terminology, not the patient. Speak in terms like: "Have you ever thought of closing the gap between your two front teeth?" "Did you know those two 'pointed' teeth could be made to look as nice as the rest of your teeth?" "You have such pretty teeth, you are a perfect candidate for making them whiter!" Remember: Every patient is an Opportunity looking for a place to happen! Look and Listen for Opportunities. There are 72 + million Baby Boomers in their mid-fifties, who's children are now out of college (no more college education to pay for), who have more disposable income to spend, and who are extremely concerned about their appearance. Strengthen and enhance your practice's image by building a reputation of excellence and becoming an office that provides so many measurable benefits in services to your patients that is reinforces their decision to keep returning. Services so beneficial to your patients that receiving care in your office offsets any inconvenience the patients may have ("You are not on my provider list", "your fees are too high", or Your office is too far away"). Often your most creative ideas come from your employees and your patients. Learn to listen and understand both your employees and your patients. You and your team are marketing a high quality service...and the patient defines quality. From their first telephone call through enrollment and treatment, make sure your practice presents an overall "Absolutely outstanding service" experience for your valued patients as a benefit from your.... Proactive High Performance Team (work)! About The Author Livvie Matthews, Business Office and Patient Relationship Specialist helps you FOCUS on narrowing the gap between your practice -- your business. Top Of High Performance Teamwork
MORE RESOURCES: Return to Team Building Home Page |
RELATED ARTICLES
Build a Great Team - Ten Easy Ways to Start! It's all about focusing on where the best value in using time lies. Who is the leader of the team and what is your best use of time. Communication between franchisees in a franchise system If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. Solitude Vs Teamwork! Irrespective of any given situation, "Team Work Works!" It is not that students are incapable of studying in solitude, it is just that when they study in collaboration the synergy drives the students, one step further. During the learning period people tend to be skeptical and filled with fraught of underachieving, so they stick with the habit of solitary learning. 7 Key Dimensions of High Performance Teams 7 Key Dimensions of High Performance Teams We can always look at the behaviors and skills of team leaders and team members in analyzing team performance and success, but it is also instructive to look at the overall team as well. The list of attributes that follows describes team units that are highly productive and successful. 5 Reason Why Team Has A 4 Figure Income You are new to Internet Marketing, you join one Affiliate programs, you have your promotion tips, marketing tips, also the affiliate will provide you with the commission plan, and they will give you a personal website just like they are. Now the big question is "Where am I heading??? ""People already know how to heading no where" what you need is a "team to guide you to heading somewhere""Why TEAM Has a 4 figure income"1. Always In Motion Is The Future It's the summer of 1973, and a young film director goes searching for a studio to distribute his new screenplay. Many say no, until one finally agrees to take a chance on him. Dealing with People that Drive You Crazy! We all know someone who just drives us batty. Perhaps theperson is too noisy, too borish, or too flashy. Virtual Team Work At a time when many companies are scaling down their marketing budgets, big design firms are finding it harder to win new clients and projects. Things maybe tough for the larger design firms, but the situation could be ideal for freelancers and other smaller boutique operations that can operate virtually. Feedback For Learning Can Turn Your Team Into Winners Feedback:Most experts agree both types; constructive and positive feedback are beneficial and important to performance improvement. However, the way the feedback and timing of it are crucially factors. Teaming - How to Build a Team Team building takes work but the results are worth it. The essential ingredient is time and patience. Go On, Be A Tiger From the moment he putted with Bob Hope on the Mike Douglas Show at age two, Tiger Woods appeared destined for fame. After an unprecedented junior and amateur career, his entry into the professional ranks in 1996 received tremendous publicity - and one of the largest sponsorship contracts in history. Putting Your Expert Team Together As a freelance writer myself, I know how important it is to have, and keep track of, experts to interview. Here are a few ideas on the topic: I always emphasize to clients and seminar participants how important it is to start and maintain a "Team 100" list -- people to support you in whatever you are doing. Trust: A Critical Factor to Your Teams Success True or false? Teams that practice good teamwork contribute to an organization's success.Not only "true" but blatantly true. Workplace Fitness: Tongue-In-Cheek According to the Oxford Dictionary of Current English, to speak with one's tongue in one's cheek is to speak insincerely or ironically. This phrase dates back to 1748 when it was cool to show disdain or disrespect for someone by putting your tongue inside your cheek to make it stick out. How to be Healthier and Happier In Your Organisation Did you know your work environment can actually make you sick?The affects of airconditioningResearch has shown that airconditioning can cause allergies, respiratory infections, asthma, fatigue and headaches. And that's just a few things. Team Development in the Little Leagues A grassy field, two nets, a soccer ball and some playful youth is the ideal setting for a little league soccer game. You may have recalled yourself of a time when you observed these little league events. Cross-Cultural Communication: Grin and Jump In! Multiculturalism is a reality in North America and for those of us who do business globally. The US has more legal immigrants yearly than all the other countries in the world combined. Team Work So much has been written on this subject; Team Work, it's almost hard to add any thing at this point. T E A M; TOGETHER EVERYONE ACCOMPLISHES MORE. Team Journaling The very effective tool of keeping a journal can be used in your workplace as well as at home. It is a powerful tool that can enhance our lives and support our personal and work well-being. Your Administration Team - Look After Them In most organisations the administration/support team, although they can be acknowledged as being important to the business, they are treated as if they're not.Day after day, week after week they are in the office, slogging away making sure the work gets done. |
|
© Career Consulting Limited.com 2015
|